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| Enterprise Standards at a Small Business Price |
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| In addition to attractive rates, we leverage the best-practices used by large organizations to reduce the billable time per support event. For example, over 80% of all support requests related to servers, routers and firewalls are resolved from our office with a secure remote connection to your network. A simple support case resolved by a remote connection costs $42.50 compared to $130.00 if resolved on site. |
| |  | | Senior Network Engineer |
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| Hourly Rates 7:00 a.m. to 5:00 p.m. Monday through Friday |
| | On-Site | Virtual Admin Support
(Remote Connection) | $85 / hour with 1 hour minimum
+ $45 On-Site Support Call | $85 / hour with 1/2 hour minimum |
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| Hourly Rates for off-hours emergency service | | Emergency service for work that cannot be scheduled between normal hours is generally available. |
| | On-Site | Virtual Admin Support
(Remote Connection) | $105 / hour with 1 hour minimum
+ $50 On-Site Support Call | $105 / hour with 1/2 hour minimum |
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| Project Proposal Rates |
| We submit quotes for 'Projects', such as for significant system upgrades, new networks or security and management upgrades. The hourly rates for a systems engineer when generating a quote are shown below. |
| | On-Site | Virtual Admin Support
(Remote Connection) | | $85 / hour | $85 / hour |
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| Training by a Microsoft Certified Trainer |
| Training is delivered at your site or venue of your choosing. Microsoft Official Curriculums require a PC for each student that well be setup from bare-metal for the particular Microsoft Course by our instructor. Custom curriculum development and classroom setup are subject to the same hourly rates as the live training. |
| Microsoft Official Curriculum | Custom Training | | $85 / hour | $85 / hour |
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| DataSTOR Implementation and Regulatory Security Assessments |
| Due to the variation in the scope of these projects they are performed by contract to a specification. |
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